Contact us & terms

If you have a query about an online order, a Biohort shed etc, please submit your enquiry using this page. If you have tried to get through via phone, we apologise if we aren't able to answer your call.

• Monkstown: 01 2020027
• Clare Street: 01 6619659
• Dunboyne: 01 8255615
• Our shops are open 7 days a week, 10.00 to 6.00 and Sundays from 11.00 to 5.00.
• Please allow up to one week for delivery. During very busy periods this can be longer than one week.
• Orders for bulk landscape materials such as grass, gravel, bark mulch generally are delivered one week form receipt of order.
• If you do not receive your delivery within one week, please contact us using this form.
• Place your order through the website. There is no need to register: simply 'add to cart' and go through the checkout.
• Flat-rate nationwide delivery charge is €6.00 for all orders (excluding bulk orders), regardless of size.
• When placing an order, you can put a query in the 'comments' section of the checkout, eg if you wish to add something that you don't see available online, or add a message if the order is a gift.
• If you are not entirely happy with your order, or damage has taken place during delivery, please contact us within 2 days so that we can rectify the situation. Items will be refunded or replaced. Non-plant items can be returned (at customer's expense) along with receipt / order number, and a full refund will be made if the condition is the same as when purchased.